✓ Exchange request received! A confirmation email has been sent to your inbox. Follow the steps below to ship your item back to us.
WALLEVA — EXCHANGE REQUEST SLIP
Customer Name
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Email
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Phone
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Order Number
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Item Received
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Reason
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Item Requested
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Notes
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Return To
Walleva Return Department 9565 Persimmon Tree Rd Potomac, MD 20854, USA
⚠️ Include this slip in your return package — without it we cannot identify your return or process your exchange.
How to Send Your Return
Print this slip
Click Print This Slip below — it opens a clean print window containing only this slip. Your order details and exchange request are pre-filled. Include it in the package so we can identify your return when it arrives.
Pack your item securely
Place the printed slip and the item(s) you're returning in a sturdy box or padded envelope. Include the original bag, box, and cleaning cloth if you still have them.
Mail to our return address
Ship using any carrier (USPS, UPS, FedEx) — we recommend a trackable service. Return shipping is at your cost unless the item was defective or sent in error.
Walleva Return Department
9565 Persimmon Tree Rd
Potomac, MD 20854, USA
Once we receive your package, we'll process your exchange within 1–2 business days and ship your replacement.
Need a different lens model or color? Fill out the form and we'll arrange the swap.
You have 60 days from delivery — items must be new, unworn, and unused.
Not sure which lenses fit your frame? Check the Fit Guide tab on the product page before reordering.
Questions? Email cs@walleva.com — we respond within 1 business day.
